|Understanding and processing information||Duration (min)|
|Processing written information||1. Take notes to prepare a guided tour, from a document||40’||
|Processing oral information||2. Write an e-mail answering a complaint||40’|
|Interacting on paper||3. Write a promotional text for a tourist offer||40’|
|Verbal interaction||Duration (min)|
|Activity 1||Explain a map and recommend something to a guest whilst taking into account their preferences||
|Activity 2||Start a guided tour : present the geographical, historical, stylistic, or cultural peculiarities of the site or of a creation||Test-taking: 5’|
Total duration of the exam: 2h35.